Privacy Policy

🛡️ Privacy Policy for Lycia Rooms +

Effective Date: 1st October 2025

At Lycia Rooms +, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you stay with us or interact with our website.

1. What Information We Collect

We may collect the following personal details:

• Name,      contact information, and booking details
• Payment      information (processed securely via third-party providers)
• Dietary      preferences or accessibility needs (if voluntarily shared)
• Feedback      or reviews you provide

2. How We Use Your Information

We use your data to:

• Manage      your booking and provide hospitality services
• Communicate      with you before, during, and after your stay
• Improve      our services and guest experience
• Comply      with legal obligations

We do not sell or share your personal data with third parties for marketing purposes.

3. Data Storage & Security

Your information is stored securely and only accessed by authorized personnel. We take reasonable steps to protect it from unauthorized access, disclosure, or loss.

4. Cookies & Website Analytics

Our website may use cookies to enhance your browsing experience and gather anonymous usage data. You can manage cookie preferences through your browser settings.

5. Your Rights

You have the right to:

• Access      the personal data we hold about you
• Request      corrections or deletions
• Withdraw      consent for certain uses

To exercise these rights, please contact us at info@lyciaroomsplus.scot

6. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

7. Bookings via Booking.com

If you book your stay at Lycia Rooms + through Booking.com, please note that your personal data is initially collected and processed by Booking.com in accordance with their own privacy policy. Once your reservation is confirmed, Booking.com shares relevant details with us—such as your name, contact information, booking dates, and any preferences you've provided—to help us manage your stay.

We treat this information with the same care and confidentiality as direct bookings. It is used solely for the purpose of fulfilling your reservation and enhancing your guest experience. We do not use Booking.com data for marketing purposes unless you explicitly opt in.

For more information on how Booking.com handles your data, please refer to Booking.com’s Privacy Statement.